Platform / Control Tower
See every order. Every warehouse. Every platform.
One fulfillment control tower for orders, inventory, warehouses, providers, exceptions, costs, and SLA.
What it is
Orders sit across multiple platforms. Inventory hides across multiple warehouses. SLAs and exceptions move across multiple providers. The Control Tower brings these signals into one workbench.
You see each order move through GSW source consolidation, GSF cross-border forwarding, and GSD destination distribution — across both your Controlled and Integrated networks.
Exceptions surface before customer complaints. Costs reconcile across providers. One report covers every channel.
What you can do
Cross-platform order aggregation
Amazon, TikTok Shop, eBay, Walmart, Shopify and more — orders flow into one queue with one schema.
Tracking across GSW → GSF → GSD
Follow each order from origin consolidation, through cross-border freight, to destination delivery — without switching tools.
Exception detection and alerts
Anomalies are surfaced with the responsible node, the SLA impact, and the cost impact already attached.
Inventory and cost visibility
Inventory across Controlled and Integrated warehouses. Costs reconciled across providers. One source of truth.
When it helps
- 1
Your team coordinates by Excel, email, and chat groups
When platforms, warehouses, and providers grow faster than headcount, coordination spreadsheets fall apart. The Control Tower replaces them with one shared workbench, so every team sees the same state of every order.
- 2
An exception hits — and you need to know who owns it
When an exception arrives, you need to know whose responsibility it is, how much it affects SLA, and how much it costs. The Control Tower puts the answer next to the exception.
- 3
You need one report across every channel
Marketplace dashboards do not roll up. Provider portals do not reconcile. The Control Tower gives you one cross-channel report that does.
Bring your fulfillment into one workbench.
Walk through your current setup with us. We will show how the Control Tower fits.